Construction to review
Cut or formed lettering and the fixing arrangement are reviewed around the artwork and mounting surface. Construction is confirmed in the project drawings.
Discuss metal choice, thickness, finish, edges and fixing method. Lighting is optional and requires separate review.
Confirm the intended environment
Indoor, ordinary outdoor, high-temperature exposure and tropical outdoor conditions are assessment directions. Share sunlight, rain, humidity, dust and any coastal exposure. Materials, electrical connections and the complete sign must be reviewed for your site.
Customization discussion checklist
These are items to review, rather than fixed model specifications. “Not applicable” and “to be discussed” are valid starting points.
| Parameter | Information to discuss |
|---|---|
| Letter height / overall size | Share approximate dimensions and units; final dimensions follow approved drawings. |
| Depth / thickness | Review depth, material thickness and clearance for the design. |
| Face panel | Discuss material, color and appearance where applicable. |
| Returns | Review edge construction and finish where applicable. |
| Back panel | Confirm backing and access arrangements where applicable. |
| Color / surface finish | Provide brand colors or a reference; sample arrangements are agreed separately. |
| Illumination | Front-lit, halo-lit, other project options or non-illuminated. |
| Light color / color temperature | Discuss the appearance required; confirm in the specification. |
| LED configuration | Component choice and arrangement are reviewed for the order. |
| Power supply | Review component selection, position and maintenance access. |
| Input conditions | Share local electrical requirements for technical review. |
| Mounting | Share wall material, installation height, fixing and access conditions. |
| Indoor / outdoor | Specify intended use; outdoor suitability is assessed individually. |
| Environment | Describe sun, heat, dust, rain, humidity and coastal exposure. |
| Quantity | Share a quantity or the project scope. |
| Destination | Share delivery city, country and any onward destination. |
| Artwork / layout | Provide vector artwork where available; drawings require written approval. |
| Delivery requirements | Share a target date; timing and shipping scope follow the quotation. |
Protective packing and shipment
Discuss face protection, grouping and handling for the delivery route. Packing details, freight scope, import costs and risk transfer are agreed in the quotation and order terms.
Installation support
Ask about available mounting drawings and wiring information. Local teams confirm measurements, wall and structural conditions, fixings, electrical work and approvals. Document availability and responsibilities follow the order.
Manufacturing and project documentsWhat to send for a quotation
Start with your logo or drawing, approximate dimensions and units, quantity, destination and intended use. Add a site photo if useful. You can send an incomplete brief and review the remaining details with us.
Review the order processRelated questions
01Can you use JPG or PNG artwork?
A JPG or PNG can start the discussion. Vector artwork is preferred for production drawings. Any redraw, lettering and final proportions require written confirmation.
02How are sizes, colors and samples confirmed?
Dimensions, colors, finishes and any sample arrangements are agreed in the quotation and approved drawings before production.
03Can signs be used outdoors in hot or tropical conditions?
Suitability depends on the actual installation. Share direct sun, heat, dust, rain, humidity and coastal exposure so materials, lighting, drainage and connections can be reviewed. Component ratings do not establish the performance of the complete sign.
04Who handles on-site installation?
China-side supply can include design development, custom production, quality review and packing as agreed. Local teams confirm measurements, wall and structural conditions, fixings, electrical connections, permits and site service. The order defines the responsibility of each party.
05How are payment, delivery and warranty agreed?
Payment arrangements, production timing, delivery requirements, warranty coverage and after-sales support are confirmed in the quotation and order terms. Share your target date for review.
Discuss your project market
01 / Project focus
Saudi Arabia
Direct sun, heat and dust; coastal exposure reviewed separately.
Explore Saudi Arabia02 / Project focus
Philippines
Rain, humidity, coastal corrosion and exposed mounting conditions.
Explore Philippines03 / Project focus
Indonesia
Humid heat, rain, maintenance access and island delivery planning.
Explore IndonesiaTell us about your metal letters
The inquiry form preselects this product; you can change it. Review and send the prepared email from your own account.
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